Privacy Policy — Denali Real Estate LLC
This Privacy Policy has been created to better serve individuals who are concerned with how their Personally Identifiable Information (PII) is used online. PII, as defined under U.S. privacy law and information security standards, refers to information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
Please read this policy carefully to understand how Denali Real Estate LLC collects, uses, protects, and handles your information in connection with our website and services.
What Personal Information Do We Collect?
When visiting our website, scheduling a consultation, or submitting an inquiry, you may be asked to enter:
Name
Email address
Phone number / Mobile number
Property preferences and location interests
Other relevant details to assist with your real estate needs
When Do We Collect Information?
We collect information from you when you:
Submit inquiries through our website chat widget
Complete an email contact form
Engage with our customer service team via phone or email
How Do We Use Your Information?
We may use the information collected from you in the following ways:
To personalize your experience and deliver tailored real estate solutions
To match you with relevant properties and market opportunities
To respond promptly to your inquiries, customer service requests, or support tickets
To follow up with you after correspondence (email, live chat, or phone)
To send transactional and promotional communications (with your prior affirmative consent)
How Do We Protect Your Information?
We implement strict administrative, technical, and physical security measures to maintain the safety of your personal data:
Secure Socket Layer (SSL) 256-bit encryption across the entire website
Restricted access limited only to authorized personnel bound by confidentiality agreements
Regular security and malware monitoring
SMS Messaging & Mobile Privacy Policy (CTIA & 10DLC Compliance)
1. How SMS Consent is Collected
SMS consent is obtained solely when an end-user voluntarily provides their mobile phone number and affirmatively checks an unchecked opt-in checkbox via our website Chat Widget located at [https://denalireality.com](https://denalireality.com).
Consent is entirely optional and is never a condition of purchase or receiving services from Denali Real Estate LLC.
2. Message Types & Frequency
By opting in, you authorize Denali Real Estate LLC to deliver conversational, informational, and occasional promotional SMS text messages. These may include:
Responses to direct inquiries and customer care requests
Appointment confirmations and reminders
Exclusive property listing notifications and market alerts
Message frequency varies based on your inquiry and interaction. Standard message and data rates may apply as determined by your mobile carrier.
3. Opt-Out & Customer Support
You retain full control over your communications:
Opt-Out: You may cancel SMS notifications at any time by replying STOP to any text message received from us. Upon sending STOP, you will receive a final confirmation message and no further text messages will be sent.
Help / Support: For assistance or inquiries regarding our messaging service, reply HELP to any message or contact our team directly at [email protected] or +1 659-300-5332.
4. Absolute Prohibition on Mobile Data Sharing
Denali Real Estate LLC does not sell, rent, license, loan, trade, or share your mobile phone number, SMS opt-in data, or consent records with any third parties, affiliates, or lead-generation networks for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Third-Party Disclosures
We do not sell, trade, or transfer your Personally Identifiable Information to outside parties for marketing purposes. This does not include trusted website hosting partners and service providers who assist us in operating our website, conducting our business, or serving our clients, so long as those parties agree to keep this information confidential.
(As stated above, this disclosure strictly excludes SMS originator opt-in consent and mobile phone data, which is never shared).
Cookies & Tracking
We use cookies to enhance website navigation, assess traffic patterns, and improve functionality. You can choose to disable cookies through your browser settings; however, doing so may disable certain features on the site.
California Online Privacy Protection Act (CalOPPA)
In accordance with CalOPPA:
Users may visit our site anonymously.
Our Privacy Policy link is directly accessible in the footer of our homepage.
Users can review, modify, or request deletion of their personal information at any time by emailing [email protected].
Children's Online Privacy Protection Act (COPPA)
We do not direct our services to or knowingly collect personal information from children under the age of 13.
Contacting Us
If you have any questions, feedback, or concerns regarding this Privacy Policy, please reach out to us using the official contact information below:
Legal Entity Name: Denali Real Estate LLC
Website: https://denalireality.com
Address: 3637 Stickley Way, Apison, TN 37302, USA
Email: [email protected]
Phone: +1 659-300-5332